Privacy Policy

At Pollinaite (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.pollinaite.com] (the “Site”) or use our services. By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information:

We may collect personally identifiable information (“Personal Information”) from you when you interact with our Site, such as:

• Contact Information: Name, email address, mailing address, phone number.
• Account Information: Username, password, and any other information you provide when registering for an account.
• Payment Information: Credit card details or other payment data if you make a purchase or subscribe to any of our services.
• Other Information: Any other information you choose to provide via forms, surveys, or customer support interactions.

b. Non-Personal Information:

We also automatically collect non-personal information such as:

• Usage Data: Information about how you interact with our Site, including pages visited, time spent on pages, and links clicked.
• Device Information: Details about your device (e.g., IP address, browser type, operating system).
• Cookies and Tracking Technologies: Data collected via cookies, web beacons, and similar technologies (see Section 3).

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Maintaining Services: To deliver our products, process transactions, and manage your account.
• Improving Our Site: To analyze usage trends and enhance the functionality and performance of our Site.
• Customer Support: To respond to your inquiries and provide assistance.
  Marketing and Communications: To send you newsletters, promotions, and other information that may be of interest, provided you have opted in to receive such communications.
• Legal Compliance and Protection: To comply with legal obligations, enforce our terms, and protect the rights, property, or safety of Pollinaite, our users, or others.

3. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience:

• Cookies: Small data files stored on your device that help us remember your preferences and understand how you use our Site.
• Web Beacons and Pixels: Tools to measure the effectiveness of our communications and monitor user interactions.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Site.

4. Legal Bases for Processing (For Users in the European Economic Area)

If you are located in the European Economic Area (EEA), our processing of your Personal Information is based on:

• Consent: Where you have given clear consent for us to process your information for a specific purpose.
• Contractual Necessity: When processing is necessary for the performance of a contract to which you are a party.
• Legal Obligations: When processing is required to comply with applicable laws.
  Legitimate Interests: When processing is necessary for our legitimate interests, provided that your rights do not override those interests.

5. Data Sharing and Disclosure

We do not sell or rent your Personal Information. However, we may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, analytics, hosting). These vendors are contractually obligated to protect your data.
• Legal Requirements: When required by law or in response to valid legal process.
• Business Transfers: In connection with mergers, acquisitions, or asset sales, your information may be transferred as part of the transaction.
• Protection of Rights: When necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or as otherwise required by law.

6. Data Security

We take reasonable and appropriate measures to protect your Personal Information from loss, theft, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system is completely secure. Please use caution when sharing your Personal Information online.

7. International Data Transfers

Your information, including Personal Information, may be transferred to and maintained on servers located outside your country of residence. We take steps to ensure that your data receives an adequate level of protection in accordance with applicable data protection laws. If you are located in the EEA, your data will be transferred only in compliance with the GDPR and other relevant regulations.

8. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your Personal Information, including:

• Access: The right to request access to the Personal Information we hold about you.
• Correction: The right to request that we correct any inaccuracies in your Personal Information.
• Deletion: The right to request the deletion of your Personal Information under certain conditions.
• Objection and Restriction: The right to object to or request the restriction of processing of your Personal Information.
• Data Portability: The right to receive a copy of your Personal Information in a structured, commonly used, and machine-readable format.
• Withdrawal of Consent: Where processing is based on your consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact us using the details provided in Section 10.

9. Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your data is no longer required, we will take steps to delete or anonymize it.

10. Children’s Privacy

Our Site is not intended for children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect Personal Information from children. If we become aware that we have inadvertently collected Personal Information from a child, we will take steps to delete such information as soon as possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. Your continued use of our Site after such changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email:
  info@pollinaite.com
• Mailing Address:
  Pollinaite LLC
  PMB 2037
  1400 West Olympic Blvd, Suite 200
  Los Angeles, CA 90064
  United States
• Phone: 1800 345 7888

We will respond to your inquiry as soon as possible and in accordance with applicable law.

By using Pollinaite’s Site and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with our practices, please do not access or use our Site.